Can I use a roof tent on Club Sites?
We have no issues with roof tents. When you tell us the dimensions of your unit, online or by phone, you will need to include the width and length when the tent is opened as well as the length of the car, as this will be the total footprint. When booking say you have roof tent. You can request a hardstanding if you prefer. Read more »
I’m looking for a hose to fill my onboard water tanks with fresh water. How long should it be?
There’s no magic number I’m afraid. Compact fold-flat-type hoses are available in food grade so they are suitable for your caravan or motorhome’s fresh water. They’re lightweight and can be 20m meters long, but the downside is you must unwind them fully from the spool before you use them. If you’re at a service point you may only need 4-5m but at greenfield locations the tap could be awkward to access and a longer one’s needed. You could get a long hose but cut it into two, one shorter length and the other quite a bit longer. Add some coupling fittings and you’ll have some flexibility. Read more »
Why does Campingaz seem so expensive?
All bottled gas seems more expensive per kilogramme in smaller containers. This is because of the costs of handling, filling and redistribution, which remain pretty much the same for all sizes.
Campingaz has a unique feature that once your cylinder is returned to France for refilling it could be redistributed almost anywhere in western Europe. This is a real boon for the tourist as other bottled gasses are generally national products that cannot be exchanged in another country.
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Where do I find the noseweight limit for my car?
This is generally in the handbook among the technical specifications or with the guide notes for towing. On some cars we have seen a label stuck to the body in the tailgate closure. Don’t assume what’s on the towbar bracket itself is correct for your car – the tow bar’s limit could be higher than your car’s as it has been tested for many markets and different vehicles. Read more »
How often should I clean out my water containers?
You’ll get a variety of answers to this question. You could, of course, clean them before every trip if you wished. Care advice for the fresh water containers from Aquaroll, for example, is to do a deep clean at the end and the start of every season. For those of us who don’t stop camping for the winter it is a good habit to clean your fresh water container properly at least a couple of times a year. Read more »
Can I use my caravan (or motorhome) gas bottle for my garden barbecue?
Yes you can. It is the same gas and the appliances are made to work safely within a pressure range of 28-37mb. Modern tourers are set to 30mb on a fixed regulator, but the bottle top regulators differ. They are typically set to 28mb for butane and 37mb for propane.
You can find more information in our data sheet – Gas for caravans and motorhomes.
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Does my motorhome’s hook-up-powered charger top-up both of its batteries?
Not all chargers are equipped with the ability to take care of both the auxiliary (leisure) battery and the starter battery.
Check the owner’s manual, in the 12V section, to see how your motorhome has been configured. The feature may be available but you may have to switch it on.
If you also have a solar charging system you may find this has the ability to maintain both batteries. If so, there’s no need to use the hook-up.
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Is my vehicle insured if I make a statutory off road notification (SORN) for it?
If you use the SORN option and are not using a vehicle it will remain fully covered by insurance unless you take it on the highway. The moment the wheels touch the road without the relevant vehicle excise duty (VED) being paid it is instantly uninsured, unless it is on its way to a pre-booked MOT test. Read more »
Is it better to jack up a tourer, so it’s not resting on its tyres, when it’s in storage?
It may be. Taking some strain off the rubber suspension bushes and tyres doesn’t do them any harm. However lifting a vehicle is potentially hazardous and as an exercise it is not to be done lightly. Firstly, check the user manual for specific instructions about lifting, including axle stand points, then apply some sensible safety measures such as chocks and other blocks to control motion while lifting. To a trained mechanic or a roadside assistance technician it’ll all seem very straight forward but the rest of us need to be very careful.
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Is there an easy way to top up my built-in cassette toilet’s flush tank?
I carry a small plastic watering can that holds around 1 litre of water, I fill this up when I get fresh water and top up the flush in this manner. Such watering cans don’t weigh very much and I keep mine in the front gas locker of my caravan. It has no measurable impact on the noseweight. Read more »
Is it best to leave my fresh water tank full or empty when I store my campervan?
As a rule, if your motorhome will be stored for longer than two or three days it is better to empty the fresh water system and then refill it when you arrive at your next destination.
Water weighs 1kg per litre so keeping it onboard is not simply extra weight to increase your fuel consumption, you must factor it in your payload to make sure your vehicle is not overloaded.
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Why aren’t towbar heights standardised?
They are to a restricted range. The centre of a towball from the ground should measure between 350–420mm, however this is when in a laden condition, this could be the vehicle at full load. If you have a vehicle with just two occupants and only modest luggage the ball could be considerably higher and this can be an issue with smaller and older trailers. Especially when lightly loading a vehicle with self-levelling suspension. Read more »
I site my caravan for a season, does tow car matching still count?
Yes because you must make sure the car can legally and safely tow the caravan, this is the crux of matching. However when siting you have a little more lee-way as you can move the empty or largely empty caravan to its pitch and then on the next trip load the car with all the gear to set up. However lightly loaded caravans can be quite bouncy, though not necessarily unsafe, it can be quite unpleasant when going down the road. Read more »
Since Calor Lite is no longer readily available, is there an alternative gas cylinder to keep the weight down?
The composite cylinders supplied by Flogas are a lightweight alternative. They used to be known as BP Light but are now Gaslight. They’re less common on campsites but some retailers carry them and Flogas will deliver to you.
The cylinders are available in two sizes, 5kg and 10kg. Check their physical sizes against your tourer as they’re a little fatter, by approximately 5cm (2in), than the equivalent Calor Lite bottle. The other thing to factor in is the fitting to the bottle. A Flogas Gaslight cylinder uses a clip-on 27mm adaptor, so you’ll need to buy one of these, but at least you won’t need a spanner. The composite cylinder doesn’t need a gauge to tell you how much gas is inside as you can see the level of the liquid through the translucent cylinder wall.
We have a data sheet that goes into greater detail about the differences between common gas cylinders.
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How can I use cassette toilet flush aid fluid when my motorhome’s flush water comes from the normal fresh water tank?
The flush aid can help matter slide down the bowl once the trap door is open. You could buy a small atomiser, the kind you may have for tending plants that require humidity, and put a blend of flush aid and water into this at the recommended ratio. Simply spray the bowl with this before use. Don’t forget to label what’s contained in the bottle. Read more »
Is it better to reverse my motorhome up ramps or drive forwards on to them?
There’s no right or wrong way to get on to ramps. One school of thought is that when you back up on to them you get a clean down-hill run off again. This could be useful on grass, for example. On hardstanding pitches and all-season ones this is less critical and you can just choose what suits you on the day. Some ramps are quite steep and if the campervan’s reverse gears’ ratio is quite high, this can generate a lot of vibration. Read more »
I would like to get a small camping trailer, but how do I find what my car can tow?
Most small trailers don’t have brakes, so they’re often called unbraked trailers. You need to check your car’s handbook. In the towing or technical data section there should be an unbraked towing limit. It will never be greater than 750kg, but with smaller cars the limit is 50 per cent of the unladen weight of the car. This is what you should find in the documents. Read more »
Why do so many tent hook-up cable have a shorter flex than those you buy for caravans?
The lead supplied with a caravan or camper (motor-caravan) is governed in length and gauge by the wiring regulations. Tent hook-ups are not controlled in the same way so designers have greater scope in how long the cable is and other details.
The benefit to the consumer is greater choice but it’s worth remembering a hook-up bollard can be up to 20m from the centre of a pitch.
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Where’s the best place to get a French Crit’ Aire sticker?
The Crit’ Aire sticker is the sticker issued by the French government that shows the emissions category of your vehicle. It’s needed to travel through certain environmental control zones in the country. You can get one directly from the French authority’s website.
The website is in English so you don’t need to use a third-party service. Such services are generally fine to use but charge more than the main site and they’re little more than a go-between in this instance.
Read the instructions carefully, for example there’s a size limit of the file you are asked to upload. Also, you will be asked to give the Euro emissions standard of your vehicle. If you don’t have this, leave the space blank and an assumption will be made, based on vehicle’s age.
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I have a pre-owned motorhome with what plenty of aftermarket accessories. Is it possible to calculate its weight?
Your motorhome should have been issued with an unladen mass figure out of the factory. Any accessories fitted by the dealer at delivery or since will add to this and will need to be subtracted from the original payload figure and hence what you can carry.
The only way to be sure of a motorhome’s final weight is to get it weighed. You can do this at a weighbridge or by using special weigh pads. There are weighbridges across the UK you can use for a small fee.
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Can you tow with a car with an automatic gearbox?
Our many years of testing at The Towcar Awards has shown us that a modern automatic transmission is every bit as good for towing as a manual and often better for manoeuvring. Such transmissions have many more gears than they used to, making them more efficient, and they’re much better heat managed too. It is worth checking with a specialist whether the service schedule for the gearbox needs to be amended if you tow regularly or have a particularly heavy trailer.
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Can I leave water in my cassette toilet tanks when my caravan is in storage?
Ideally, you’ll want to get all the water out of all the tanks and pipework in your caravan whenever there’s a risk of temperatures approaching freezing. This means you should pump out or drain the flush water (where you have a flush tank) and empty the waste tank too.
Summer storage is a different matter and for short periods you can leave a toilet primed and ready for use.
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How do I stop my external water tank from freezing?
If your water is stored in an external floor-standing barrel, such as an Aquaroll, then it’s often the feed pipe that freezes first. The main barrel will only do so if it gets and stays very cold. You can get a jacket for your tank and sleeves for the pipe, but sometimes it’s can be better to take the pipe in at night. On-board water tanks are less susceptible to freezing but you can add optional water heaters for extreme conditions.
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When touring with my motorhome, can I stop and use Club Site facilities?
A selection of our sites have Motorhome Service Points. Club members can use them for a small fee and while on site you’re entitled to use the other facilities for up to three hours. We have a dedicated web page here. Read more »
What’s the biggest caravan I can tow with a car?
The maximum width of a caravan you can tow on UK roads with an ordinary car, rather than a commercial vehicle, is 2.55m and the maximum length is 7m, however this is body length and does not include the draw-bar (A-frame) structure. As a result, you’ll see some UK legal caravans over 7m long when the shipping length is quoted as this is measuring the extremes. Shipping length is the dimension you’ll need to specify when booking pitches and ferry crossings. Read more »
Is it better to have a bike rack on the front or the back of a caravan?
Generally we’d prefer to see cycle racks on the front A-frame structure of a caravan. This a strong part of the tourer and as you’re adding weight it is better to have it at the front (as part of the overall noseweight) rather than at the back acting like a counterweight, where it might encourage snaking on the road.
If you choose to put a bike rack on the A-frame you need to be mindful of clearances. The cycle rack must not interfere with the handbrake for example, nor be in the way of the jockey wheel’s operation.
Finally depending on the caravan design, the A-frame may not be an option and in this instance, the rear’s the only choice unless you can carry the bikes inside the caravan or on your car.
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Can I use a domestic microwave on a normal electric hook-up?
Normally you should have enough power available as most of the Club’s site network has 16A connections. Some of our legacy hardware runs at 10A and this is also usually sufficient.
As with any high-power appliance you need to balance what else is switched on. To help with this the Club’s data sheet covering electricity for camping has a guide of how much power typical appliances use.
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Can the 12V DC part of my three-way fridge run on a battery?
In theory it could, but it will drain a typical auxiliary or leisure battery very quickly.
This mode is designed to be used when the engine is running so the starter battery is being charged by the vehicle’s alternator. Some of this output is directed to the fridge via an automatic relay, keeping the fridge cool while driving. This applies to motorhomes as it does to cars and caravans too.
Once on site you then choose whether to use gas or a 230V mains hook-up, depending on what’s available.
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I increase the pressure in my car tyres for towing. Should I reduce it again when I’m on site?
In theory you should adjust the pressure to suit the task at hand. Realistically this is often not practical and leaving tyres with a few extra pounds in them for a few days while on holiday normally shouldn’t be an issue. The ride may be a little harsher and there could be a change in the car’s handling, particularly if it’s wet. Read more »
Do you have to use every guy line when pitching a tent?
The answer to this question is very much weather dependent but if you’re camping in the UK, with its fickle weather, I’m inclined to use most – if not all – of the guys supplied when I pitch a tent. It only adds a few more minutes to the process. Read more »
Why is it so difficult to slide the fabric of my awning through the awning rail?
It shouldn’t be. If your caravan or motorhome is new you may need to do a little work as some adhesive may having found its way into the channel from the factory. It will need cleaning out.
Normally an awning will slide through easily. If not, you can add a little lubrication, such as a silicone spray that’s used as a waterproofer for awnings. This can help ease things through the channel.
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Can I use any water repellent spray on my camping and outdoor gear?
The short answer is no. Although reproofing sprays, coatings or durable water repellents (DWR) generally do broadly the same thing, there are different formulations for different materials. Some off-the-shelf products may not be suitable for garments at all as they’re made for structural care.
Always read the label and follow the instructions closely to get the best from such products.
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I would like to fit alloy wheels on my motorhome. Is there anything I should consider before I buy?
Besides the basic question of whether such wheels will fit, there some more nuanced details to consider.
A motorhome is usually based on a van and is often at the top end of the weight the normal van would carry. You need to be sure the new wheels will carry the weight of your motorhome as wheels – like tyres – have a maximum working load limit. Also check with the supplier if you need different lug-nuts or bolts. If you have tyre pressure monitoring valves you will also need to know whether they can be transferred.
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Does the Club have a list of recommended security products?
We don’t keep a list of equipment as we don’t see ourselves as the experts in this matter.
However, Sold Secure is a scheme that tests a large number of security products, overseen by the Master Locksmiths Association.
The scheme tests products with a range of attack methods and rates how resistant they are. The products are then given ratings from bronze and silver to gold, to illustrate how well they withstand the attacks. There’s also a special caravan wheel lock category called diamond.
You may find your insurance provider will recommend a product that has a particular Sold Secure rating.
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How much gas does a three-way fridge use?
It depends on the size of the fridge, the ambient temperature and whether or not it has a pilot-light or electronic ignition. However, when on gas a fridge is generally surprisingly frugal. Around 15g an hour is a good average figure to work from if you don’t have any specifications or performance figures to hand. Read more »
Which is better, solar panel (photo-electric) or a petrol generator?
Solar panels make a lot of sense on the campsite. They work quietly, using daylight to charge your leisure battery system which in turn can be used at night. For most campers this is sufficient.
Others may require short bursts of higher power for some reason, or longer periods of power on-demand that a solar array, cannot meet, even with a big battery (or batteries). In this context a petrol generator is great.
We ask campers to check with site owners or stewards to find out when you can run a generator. If you have an emergency medical need and this could require a time period extension, let them know.
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My motorhome has a gas tank fitted underneath it. Where can I fill this?
Bulk tanks such as those fitted to motorhomes use the same liquified petroleum gas (LPG) as cars. This is propane in the UK, the same gas you’ll find in a red Calor bottle for example, and is normally found at Autogas filling stations.
Autogas stations are spread throughout the UK found in a mixture of normal fuel forecourts and small independent suppliers.
The UK’s LPG industry keeps an online map, but we strongly recommend you contact a supplier before making a special journey as sometimes the pumps are out of action.
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What air pressure should be in my motorhome tyres?
This is a very challenging question to answer as it depends on the load carrying capacity of the tyre and the weight you’re actually putting on it.
Our partner Tyresafe has created a web tool to help you. You will need to know the exact size and specification of the tyres on your motorhome and ideally the axle weights. If you don’t know the axle weights then you can work off the maximum weights on the VIN plate. Either way, once you have this data you can enter it on the web page and find the suggested pressure for most common tyre sizes used.
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Can I use domestic drain cleaner in my caravan or motorhome?
You must be very careful how you use chemical cleaners around a tourer, particularly if you have lightweight moulded plastic sinks and other non-domestic-style surfaces. If you check the handbook there should be notes about care and cleaning. The manufacturer may even may suggest a product. However, the drainpipes are tough plastic, similar to those used in the home but with a smaller diameter, so you could use domestic products here. Take great care to guide anything down the plughole and not get any on the more sensitive plastic basins and bowls. A cardboard toilet roll centre could be used as a guide and splash control for example. If you have any doubts, don’t use such cleaners. Read more »
How long can I stay on a Club Site?
All UK campsites that are designated for touring and leisure use in their planning permission are limited to a maximum 28-day stay, so these rules apply to Club Sites too. If you wish to stay longer you must vacate the pitch for at least one night before returning. Read more »
When pitched my campervan sways in the slightest breeze or with any movement, is it faulty?
There’s a natural amount of movement with camper conversions as they’re built on road-going suspension systems. Some tourers have built-in steadies that you can wind down and at the other extreme you can buy full automatic jack-levelling systems.
A low cost but reliable accessory, if you prefer a more stable van, is a steady jack. These are lightweight, simple and robust, looking a little like a workshop axle-stand. They’re not made to take the full weight, just support part of the chassis to stop movement when the camper is stationary. You can find them in sets of two or four in good accessory stores. Read more »
Do I need a tent footprint?
A tent footprint is an extra groundsheet-style piece of fabric to go under your standard tent groundsheet. It can be helpful in some circumstances, offering a little extra protection to fixed or sewn-in ground sheets (SIGs) from sharp objects concealed in the grass for example. It can also be handy as a sheet to fold or roll-up a struck tent on when the underlying ground is particularly wet or muddy. However, if water puddles between the tent and groundsheet then some of this extra benefit is lost. Read more »
Do I need a special driving licence to drive a motorhome?
A standard B-class åcar licence permits you to drive any vehicle up to a maximum gross weight of 3,500kg if you passed your test after 1 January 1997, which will cover many campervans and motorhomes.
However, if the motorhome is heavier than 3,500kg you’ll need licence category C1 and depending on when you passed your test you may or may not have this on your licence. As you get older you will also need to pass a medical to retain this option. Our datasheet #40 covers many aspects of driving licences including their limitations and medical requirements.
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Are all campsite electric hook-ups 16A?
The blue plug used on campsites and fitted to motorhomes, caravans and other camping kit is rated to a maximum of 16A but the site supply may vary. In some cases it may be little more than 6A. The Club Site network is largely 16A but we still have some at 10A hook-up points, for example. If you have any doubt ask the site when you book or arrive. To understand hook-ups better take a look at our dedicated datasheet. Read more »
What is a gas pigtail?
Pigtail is a term used to describe the short section of hose from the gas bottle to the regulator. In most caravans and motorhomes it’s fitted to the structure of the gas locker, and the regulator is descried as a bulkhead-mounted regulator.
The important feature of the pigtail, which makes it different from other gas hoses in camping equipment, is that it comes before the regulator. It therefore carries the gas at bottle pressure and this is considerably higher than the regulated supply elsewhere in the vehicle.
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How long should I run my motorhome if I start it up during the winter lay-up?
There’s no exact answer to this but you should do a bit more than just let the engine idle for a few minutes. Ideally, you will get the whole engine up to operating temperature so it circulates the coolant and purges other elements of the vehicle. This is likely to take somewhere in the order of a 30 minutes to an hour.
Going for a drive agitates the tyres and cleans the brake surfaces too, so why not make the most of your vehicle and go out somewhere for the day?
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When booking a pitch, is my wind-out canopy considered to be an awning?
Yes – a wind-out canopy still needs to be declared as an awning, even if you only use it for shelter and don’t add sides or other panels to create an enclosed space. It still projects into the pitchable space and we include such components when considering the distance between each tourer.
It is worth noting that on our Club Sites we don’t count guy lines, so these can project out a little further if necessary.
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