Frequently asked questions

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For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

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  • Travel Services - Will my EHIC card be sufficient cover when in Europe?

    The European Health Insurance Card (EHIC) entitles the holder to certain medical benefits in many European countries. Read more »

  • Travel Services - Will site facilities by available all season?

    Site facilities, eg swimming pools, bars, entertainment etc, may operate fully only in peak local holiday season, which doesn’t always match UK holiday dates. Read more »

  • Travel Services - Why does my satnav take me about 30 miles from my destination?

    This is probably because of the way your sat nav is set up. GPS coordinates can be expressed in different ways: Read more »

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