Frequently asked questions

Look for answers using the search box below.

For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

Find answers: Submit a question

  • When will those who don’t ‘opt in’ stop receiving Out and About

    Those with Paper Membership will receive Camping & Caravanning magazine plus the new Out & About magazine for three consecutive months, from January 2019 to March 2019 issues. Read more »

  • When will all of the website be in the new style?

    We’ll be rolling out changes over the next few months; you’ll progressively see improvements as we head into the summer season. Read more »

  • Where can I get Wi-Fi?

    Most of our Club Sites offer free Wi-Fi, making it a convenient way to stay in touch with friends and family and check travel information. Read more »