Awning Owner Satisfaction Awards - The Camping and Caravanning Club
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Awning Owner Satisfaction Awards

Awning Satisfaction Survey 2022: background

Awnings what we learntThe survey of awning owners carried out between November 2019 and August 2021 is only our second Awning Satisfaction Survey as we included awnings for the first time in 2020. We had been aware there was very little information about the quality of awnings available, even though it is a large market in the UK, and felt it was time this was rectified.

We covered three types of awning in this survey – full caravan, small porch caravan and motorhome.

Best Caravan Porch Awning | Best Full Caravan Awning | Best Motorhome Awnings

Full caravan awning

This category covers two types of large caravan awnings. The first is the traditional awning style, which covers one complete side of the caravan. It is fitted along the whole length of the awning rail from the ground on one side to the other and is sized to fit a specific model of caravan. The second is also known as a large porch or universal caravan awning. It connects along the majority of the top horizontal part of the awning rail and covers most of the side of the caravan.

Small porch caravan awning

This type of awning fits along the top part of an awning rail, providing a covered entrance to the caravan door and not much more.

Motorhome awning

This covers both drive-away awnings, tent-like structures that can be left on site when you take your motorhome off site, and the more traditional caravan-type awning that fits to the side of the motorhome.

Cassette awning

A cassette or roll-out awning is permanently attached to the side of your motorhome or caravan and the fabric can be unfurled on site to provide a canopy cover. There were not enough responses to this category to make an award this year.

2022 Awning Owner Satisfaction Awards

Respondents to our Awning Survey were generally slightly older than those who answered our Tent and Folding Camper surveys, with nearly 80% being over 50.

A large majority camp as a couple (77%) with only 12% travelling as a family unit. Again we see awning owners camping several times a year, with 89% camping at least four times in 12 months.

We saw more online purchases this time, rising nine percentage points, with retail stores and shows seeing the biggest falls to compensate. More than a quarter bought from a specialist caravan or motorhome dealer, which matched the last survey.

Nearly half of sales were in the £500-£999 bracket, with the average price paid for a caravan porch awning being £714, for a full awning £944 and motorhome awnings were somewhat cheaper at £545. The number of responses was fairly evenly split between the three categories.

Bucking the trend of our tent survey results, this survey saw fewer people paying full price for their awning (down from 39% to 32%). The overwhelming majority of awnings had inflatable tubes 79%, with just 17% having traditional pole frames.

People generally selected their awning because of its size (32%) but ease of pitching (24%) and price (21%) were also important.

Three quarters of owners didn’t have any problems with their awning, with broken poles or failing tubes (8% of respondents) being the most common issues for those who did. Leaks (7%) and damaged fabric (4%) were the next most common defects.

On a scale of 1 to 10 where 10 is ‘extremely satisfied’, almost half of owners rated their awning’s performance at 10. The number who were at the other end of the scale (scoring at 1, 2 or 3) was just 5%, down three percentage points on our previous survey, which is good news.

Once again, the quality of pegs was the least satisfying aspect of the purchase, along with the durability of the sleeping cabin and pitching instructions.

A full 84% of owners would buy the same make of awning again, but a fairly significant number (7%) would like their awnings to fit better to their camping unit and be of a lighter material.

2020 Awning Owner Satisfaction Awards

Those who used awnings appear to be keen campers with 41% say they’re out between four and seven times a year, 23% say it’s eight to ten times, and a further 25% claim to go 11 times or more.

Some 70% of purchases were for awnings costing under £1,000, while 30% paid over £1,000.

Kampa emerged as the biggest single brand, accounting for 38% of all responses. Vango came next, with 29%.

Other brands included Sunncamp, Dorema, Isabella, Bradcot and Outdoor Revolution.

Key factors in the decision to purchase were size (28%), ease of pitching (21%) and price (21%).

As with tents, people like the way their awnings perform, with an overall score of 8.4.

More two-thirds of respondents said their awnings had no defects. Of the third who reported problems, these were generally related to leaks, broken poles/failing tubes and damaged fabric.

Best Caravan Porch Awnings

Best caravan porch awningWinner: Isabella 96%
Runner up: Vango 86%

This type of awning fits along the top part of an awning rail, providing a covered entrance to the caravan door and not much more.

Isabella triumphs in this category as it did in our Full Caravan Awning Awards, though with a slightly lower – but still impressive – 96% owner satisfaction rating.

Last year’s winner Vango runs at ten percentage points behind, but it’s worth noting that Vango sells inflatable tube awnings under its AirBeam trademark while Isabella is predominantly a traditional-pole awning manufacturer.

 

2020 Full Awning Owner Satisfaction Awards update

Winner: Vango
Highly commended: SunnCamp

Though Sunncamp is our runner-up here in terms of owner satisfaction, we had significantly more responses from Kampa and Vango.

 

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Best Full Caravan Awnings

Universal awningWinner: Isabella 99%
Runner up: Dorema 92%

This category covers two types of large caravan awnings. The first is the traditional awning style, which covers one complete side of the caravan. It is fitted along the whole length of the awning rail from the ground on one side to the other and is sized to fit a specific model of caravan. The second is also known as a large porch or universal caravan awning. It connects along most of the top horizontal part of the awning rail and covers most of the side of the caravan.

Just under a third (30%) of our responses this year were from owners of these larger caravan awnings.

As with Karsten in the Premium Tent category, Isabella has hit an almost-perfect 99% for owner satisfaction this year, winning the category for the second time. The Danish company (which now also owns Folding Camper Award runner up Camp-let) had a fair lead on runner up Dorema from the Netherlands.

Take a look at our Data Sheets for more information on choosing and pitching a full awning.

 

2020 Full Awning Owner Satisfaction Awards update

Winners: Isabella
Highly commended: Vango

More than half of our responses (55%) were from purchasers of full awnings. The category also includes awnings that cover most of the side of the caravan but only fit on the top of the awning rail. These are often called large porches or universal awnings, the latter name recognising that the awning can be swapped from one model of caravan to another. Traditional full awnings are specific to a particular caravan model.

Widely recognised as the ‘must-have’ brand when it comes to full awnings for caravans, Isabella’s 96% satisfaction score comfortably exceeded runner-up Vango’s 86%.

There’s a difference in style, though. All Isabella awnings reported on would have been of the traditional poled type (it only introduced its first inflatable awning at the end of 2019), whereas Vango’s main successes have been inflatable models.

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Best Motorhome Awnings

Best motorhome awningWinner: Outdoor Revolution 89%
Runner up: Vango 86%

For this survey we updated our definition of a motorhome awning to include more styles. It now covers drive-away awnings, tent-like structures that can be left on site when you take your motorhome off site, and the more traditional caravan-type that fits to the side of the motorhome.

This year’s winner Outdoor Revolution sells a wide range of awnings, from basic lightweight poled to large inflatable tube versions.

 

2020 Drive-Away Awning Owner Satisfaction Awards

Winner: Vango
Highly commended: Kampa

For 2020, we considered drive-away awnings as stand-alone tent-like structures that connect temporarily to your caravan or motorhome on site like an awning, but can be disconnected and left on the pitch if necessary.

Some 23% of our awning responses were drive-away units, as favoured by owners of motorhomes and campervans.

Overall winner Vango had an 86% satisfaction rating, while runner-up Kampa hit 80%. Both brands offer inflatable and poled awnings.

Kampa registered 38% of all our awnings responses, while Vango contributed 29% - making them by far the two most popular marques as far as our survey is concerned. All other brands had 5% share or less.

As for ranges, Kampa’s Rally Pro and Ace Air Pro series scored highly, while Galli, Kalari, Kela and Varkala were the most popular Vango models.

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