Social Distancing Measures - The Camping and Caravanning Club
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Steps to safer camping

The welcome you receive will never feel warmer

The safety of our campers and site teams remains our highest priority, and our steps to safer camping will continue in 2021. Below are the measures you can expect to see during your next getaway.

 

We can’t wait to welcome you!

We’re Good to Go

We’re pleased to say our campsites have earned the ‘We’re Good To Go’ industry standard mark. This means we can demonstrate we’re adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and it’s been checked that we have the required processes in place.

Contactless check-in

Arriving at your Club Site (including Ready Camp)

To facilitate contactless check-in, we’ll ask for your vehicle registration details before you book. When you arrive on site, please remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch. 

Payment

This will be facilitated by Auto Balance Collect. The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival. 

NHS Test and Trace

The Club continues to support government contact tracing programmes at our Sites across the UK. All of our Guests on our Sites in Scotland and Northern Ireland are currently required to provide Test and Trace information. On arriving at the campsite, you will be advised where the posters are on display and you can ‘check in’ by scanning the QR code poster displayed, using the NHS Covid-19 app. Guests will need to do this every day of their stay. While it’s no longer compulsory to share contact details to support NHS Test and Trace in England and Wales, QR codes are located around our sites and we encourage campers to ‘check in’ using the NHS Covid-19 app.

Pitching

Due to current practices it will be very difficult to pitch people into groups; where two individual bookers wish to be camped next to each other, we will do our best to facilitate, but we cannot guarantee you will be camped together.

Bookings and Visitors

We’re currently only allowing individual bookings on our sites in Scotland and Northern Ireland and with well-managed sites, we’ll ask that large groups don’t assemble.

For health and safety reasons, campers are not allowed to have day visitors onto their pitches - please meet family and friends off-site so we can limit the number of people on our campsites.

Receptions and shops

To reduce areas of contact, our reception areas remain closed for the time being. We have opened shops across a select number of Club Sites, look out for the ‘shop’ icon under facilities on the individual campsite pages, or scroll to the bottom of the page for a list of Club Sites with open shops.

Service points

Service points will be open - please follow hand-washing guidance. While we will have supplies on-site, we’d ask campers to bring with them their own soap and hand sanitiser.

Sanitation

Separate toilet tents can be pitched inside the footprint of your pitch to accommodate your own chemical toilet. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers we cannot accept more temporary or makeshift toilets which aren’t designed to work with CDP points.

Face coverings while indoors

In line with the government’s guidance, we ask guests using the facility blocks at our sites in Scotland, Wales and Northern Ireland to wear a face covering, where possible, while in the communal spaces. While face coverings are not compulsory in indoor spaces in England we encourage you to follow government advice to wear face coverings in enclosed public places.

Enhanced cleaning

There will be enhanced cleaning throughout our campsites, including high-contact areas. Please look for the signs outside shower and toilet blocks for cleaning times.

Here to help

Our site staff are always around to help. Please use the dedicated site telephone number if you require something specific.

We hope you have a fantastic getaway. Please be respectful of the local communities and areas that you're visiting, use your common sense on site, be courteous to other campers and look out for your children.

Using Club Sites vouchers

If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 10 days before your arrival date:


Membership Operations
The Camping and Caravanning Club,
Greenfields House,
Coventry,
CV4 8JH

Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival.

Helping you plan your break with confidence

Low Deposits

Only £25 or 25% deposit required at time of booking a Club Site (excluding Ready Camp and Self Catering), with the balance collected on the morning of arrival

Refund guarantee

A full refund on your booking if our sites are forced to close due to Covid 19

Added flexibility

Members can amend or move a booking up to 10 days prior to arrival

Assured quality

Enhanced cleaning and safety measures in place across our Club Site network

Expert support

Our friendly teams are on the end of the phone and ready to help

Club Sites with Shops Open

• Ashbourne
• Beadnell Bay
• Bellingham

• Cardigan Bay

• Charmouth
• Cheddar, Mendip Heights

• Chertsey

• Chichester

• Clitheroe
• Corfe Castle

• Crowborough

• Crowden

• Delamere Forest

• Delamont Country Park

• Derwentwater Club Site

• Devizes

• Dunstan Hill

• Glencoe

• Hayfield
• Hereford

• Horsley

• Kessingland

• Keswick

• Kingsbury Water Park

• Llanystumdwy
• Loch Ness Shores

• Lynton

• Milarrochy Bay

• Moffat

• Nairn

• Norman's Bay

• Oban

• Rhandirmwyn

• Sennen Cove
• Skye
• Teversal

• Tregurrian

• Veryan

• Walton on Thames

• Windermere

• Wyeside