Social Distancing Measures - The Camping and Caravanning Club
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WELCOME

Steps to safer camping

The welcome you receive will never feel warmer

The safety of our campers and site teams remains our highest priority. Below are the measures you can expect to see during your next getaway.

We can’t wait to welcome you!

Helping you plan your break with confidence

Low Deposits

Only £25 or 25% deposit required at time of booking a Club Site (excluding Ready Camp and Self Catering), with the balance collected on the morning of arrival

Refund guarantee

A full refund on your booking if our sites are forced to close due to Covid 19

Added flexibility

Members can amend or move a booking up to 10 days prior to arrival

Assured quality

Enhanced cleaning and safety measures in place across our Club Site network

Expert support

Our friendly teams are on the end of the phone and ready to help

We’re Good to Go

We’re pleased to say our campsites have earned the ‘We’re Good To Go’ industry standard mark. This means we can demonstrate we’re adhering to the respective Government and public health guidance, have carried out a COVID-19 risk assessment and it’s been checked that we have the required processes in place.

Contactless check-in

Arriving at your Club Site (including Ready Camp)

To facilitate contactless check-in, we’ll ask for your vehicle registration details when you book. When you arrive on site, please remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch. 

Payment

This will be facilitated by Auto Balance Collect. The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival. 

Same day arrivals

Whilst we recommend that bookings are made in advance, we are able to accept same day arrivals where we have availability. Bookings can be made for the same day until 2pm online and up until 5.30pm via our Service Centre.

NHS Test and Trace

The Club continues to support government contact tracing programmes at our Sites across the UK. All of our Guests on our Sites in Scotland and Northern Ireland are currently required to provide Test and Trace information. On arriving at the campsite, you will be advised where the posters are on display and you can ‘check in’ by scanning the QR code poster displayed, using the NHS Covid-19 app. Guests will need to do this every day of their stay. While it’s no longer compulsory to share contact details to support NHS Test and Trace in England and Wales, QR codes are located around our sites and we encourage campers to ‘check in’ using the NHS Covid-19 app.

Group bookings and pitching

We are able to take group bookings - any special requirements for individuals to be pitched together should be noted at time of booking. Whilst we will do our best to accommodate these requests in some instances this may not always be possible.

Our pitches are spaced out to ensure the comfort and safety of our campers. When booking it’s really important to give us accurate measurement of your unit and if you’re bringing an awning to ensure you can be accommodated on site. When pitching please follow any guidance from the sites team and keep within your area.

Visitors on Site

Visitors are welcome on site, but we ask that there are no more than 2 adult visitors (and any associated children) per pitch. Any visitors will need to depart by 10.30pm. We ask that visitors remain respectful of other campers whilst on site and that large groups don’t gather.

Receptions and shops

Our Receptions and Communal Areas are all open, and services (eg Freezer Pack Exchange / Battery Charging) are available (if offered on site).

In line with government guidance, we ask that campers wear a face covering, where possible, while in the communal spaces.

Service points and Motorhome Stop Offs

Service points will be open - please follow hand-washing guidance. While we will have supplies on-site, we’d ask campers to bring with them their own soap and hand sanitiser.

We are also able to offer our Motor Home Stop Off Service where facilities are available for a charge of £7.65 which can be paid via card at the site.

Sanitation

Separate toilet tents can be pitched inside the footprint of your pitch to accommodate your own chemical toilet. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers we cannot accept more temporary or makeshift toilets which aren’t designed to work with CDP points.

Face coverings while indoors

In line with the government’s guidance, we ask guests using the facility blocks at our sites to wear a face covering, where possible, while in the communal spaces.

Enhanced cleaning

There will be enhanced cleaning throughout our campsites, including high-contact areas. Please look for the signs outside shower and toilet blocks for cleaning times.

Here to help

Our site staff are always around to help. Please visit us in reception or use the dedicated site telephone number if you require something specific.

We hope you have a fantastic getaway. Please be respectful of the local communities and areas that you're visiting, use your common sense on site, be courteous to other campers and look out for your children.

Using Club Sites vouchers

If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 10 days before your arrival date:


Membership Operations
The Camping and Caravanning Club,
Greenfields House,
Coventry,
CV4 8JH

Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival.

Club Sites with Shops Open

• Ashbourne
• Beadnell Bay
• Bellingham

• Cardigan Bay

• Charmouth
• Cheddar, Mendip Heights

• Chertsey

• Chichester

• Clitheroe
• Corfe Castle

• Crowborough

• Crowden

• Delamere Forest

• Delamont Country Park

• Derwentwater Club Site

• Devizes

• Dunstan Hill

• Glencoe

• Hayfield
• Hereford

• Horsley

• Kessingland

• Keswick

• Kingsbury Water Park

• Llanystumdwy
• Loch Ness Shores

• Lynton

• Milarrochy Bay

• Moffat

• Nairn

• Norman's Bay

• Oban

• Rhandirmwyn

• Sennen Cove
• Skye
• Teversal

• Tregurrian

• Veryan

• Walton on Thames

• Windermere

• Wyeside