Steps to safer camping
The welcome you receive will never feel warmer
The safety of our campers and site teams remains our highest priority, and our steps to safer camping will continue in 2021, in line with government guidance. Below are the measures you can expect to see during your next getaway.
We can’t wait to welcome you!
We’re Good to Go
Arriving at your Club Site (including Ready Camp)
To facilitate contactless check-in, we’ll ask for your vehicle registration details before you book. When you arrive on site, please remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch.
This will be facilitated by Auto Balance Collect. The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival.
NHS Test and Trace
Bookings and Visitors
We’re currently only allowing individual bookings and with well-managed sites, we’ll ask that large groups don’t assemble.
For health and safety reasons, campers are not allowed to have day visitors onto their pitches - please meet family and friends off-site so we can limit the number of people on our campsites.
Separate toilet tents can be pitched inside the footprint of your pitch to accommodate your own chemical toilet. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers we cannot accept more temporary or makeshift toilets which aren’t designed to work with CDP points.
Queuing for facilities
Please be prepared to wait sensibly and follow guidance on the maximum number of people that should be inside facility blocks at any one time. Floor markings will indicate the distance between campers and there will be marked spacing between cubicles and washing up spaces.
Please bear in mind that queuing times may be a little longer - we appreciate your patience and understanding.
Here to help
Although our receptions are closed, our site staff are always around to help. Please use the dedicated site telephone number if you require something specific.
We hope you have a fantastic getaway. Please be respectful of the local communities and areas that you're visiting, use your common sense on site, be courteous to other campers and look out for your children.
Using Club Sites vouchers
If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 10 days before your arrival date:
The Camping and Caravanning Club,
Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival.
Helping you plan your break with confidence
Only £25 or 25% deposit required at time of booking a Club Site (excluding Ready Camp and Self Catering), with the balance collected on the morning of arrival
A full refund on your booking if our sites are forced to close due to Covid 19
Members can amend or move a booking up to 10 days prior to arrival
Enhanced cleaning and safety measures in place across our Club Site network
Our friendly teams are on the end of the phone and ready to help