Steps to safer camping
The welcome you receive will never feel warmer
We are working hard behind the scenes to open our network as normally as possible from April 2021 - this includes facility blocks, self-catering, Ready Camp, and Camping in the Forest. All our opening plans will be reviewed in-line with latest guidance.
Of course, the safety of our campers and site teams remains our highest priority. To ensure the safety of you and our site teams, our steps to safer camping will continue to be followed on-site in 2021, in line with government guidance. Below are the new measures you can expect to see during your next Club Site getaway.
We can’t wait to welcome you soon!
We’re Good to Go
Arriving at your Club Site
To facilitate contactless check-in, we’ll ask for your vehicle registration details before you book. When you arrive on site, please remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch.
This will be facilitated by Auto Balance Collect. The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival.
Using Club Sites vouchers
If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 5 days before your arrival date:
The Camping and Caravanning Club,
Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival.
NHS Test and Trace
The Club is part of the NHS Test and Trace programme in England and Wales. This is a voluntary scheme and guests with a smartphone and the NHS Test and Trace app will be able to ‘check in’ on our sites should they wish.
On arriving at the campsite, you will be advised where the posters are on display and can ‘check in’ by scanning the QR code poster displayed, using the NHS Covid-19 app. Guests will need to do this every day of their stay.
Queuing for facilities
Please be prepared to wait sensibly and follow guidance on the maximum number of people that should be inside facility blocks at any one time. Floor markings will indicate the distance between campers and there will be marked spacing between cubicles and washing up spaces.
Please bear in mind that queuing times may be a little longer - we appreciate your patience and understanding.
Separate toilet tents can be pitched inside the footprint of your pitch to accommodate your own chemical toilet. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers we cannot accept more temporary or makeshift toilets which aren’t designed to work with CDP points.