Steps to safer camping
The welcome you receive will never feel warmer
We’re delighted that the majority of our Club Sites are now open.
Of course, the safety of our campers and site teams remains our highest priority. To ensure the safety of you and site colleagues, we’ve introduced some new steps to safer camping in line with government guidance. Below are the new measures you can expect to see during your next Club Site getaway. Our short video below explains what they are.
We can’t wait to welcome you soon!
We’re Good to Go
Arriving at your Club Site
To facilitate contactless check-in, we’ll ask for your car registration details before you book. When you arrive on site, please remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch.
This will be facilitated by Auto Balance Collect. The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival.
Using Club Sites vouchers
If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 10 days before your arrival date:
The Camping and Caravanning Club,
Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival.
Our pitches have six-metre spacing and we’ll reduce the number of people on our Club Sites with facility blocks, so we can manage demand and queues.
Due to current practices it will be very difficult to pitch people into groups; where two individual bookers wish to be camped next to each other, we will do our best to facilitate, but we cannot guarantee you will be camped together.
There will be enhanced cleaning throughout our campsites, including high-contact areas. Where facility blocks are open, enhanced cleaning rotas will be in effect. We’re planning two deep cleans a day and four additional cleans. Please look for the signs outside shower and toilet blocks for cleaning times.
Queuing for Facilities
On sites where facility blocks are open, please be prepared to wait sensibly and follow guidance on the maximum number of people that should be inside at any one time. Floor markings will indicate the distance between campers and there will be marked spacing between cubicles and washing up spaces.
Please bear in mind that queuing times may be a little longer; we appreciate your patience and understanding.
Separate toilet tents can be pitched inside the footprint of your pitch to accommodate your own chemical toilet. Please note that we can only accept campers with proper chemical toilets that can be disposed of via waste disposal points. For the health and safety of our staff and other campers we cannot accept more temporary or makeshift toilets which aren’t designed to work with CDP points.
On sites where facility blocks are open, we’d ask that if you are able to use your own facilities in your unit, you do so as much as possible – this will help us manage demand and queuing.