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Membership Cancellation Policy

The Camping and Caravanning Club's Membership Cancellation Policy

Members joining from 14th October 2025 or renewing from 1st November 2025 are entitled to a cooling off period of 14 days, subject to not having benefitted from any Club Services, including UK Club Sites, Club Care Insurance or RAC Arrival.  

Switching between membership types
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Switching from Digital to Paper Membership after joining:
​Members joinng from 14th October 2025 have up to 14 days from their joining date to switch between membership types. Switching from Digital to Paper will incur a fee (appropriate to the difference between the two membership types in the current membership year).

Switching from Digital to Paper Membership after renewal:
​Members renewing from 1st November 2025 have up to 14 days from their renewal date to switch. The Membership renewal is for a 12 month period from the date of renewal and members will receive all publications issued within the 12 month period. Switching from Digital to Paper may incur a fee (difference between the two membership types in current year).

Please note that members switching from Digital to Paper Membership will not receive copies of directories or magazines issued in the previous subscription year

Switching from Paper to Digital Membership after joining or renewing:
​The Club will not offer a refund if a member chooses to switch from Paper to Digital Membership. We will arrange for the switch to Digital Membership to start from your next renewal date. Members may continue to receive the printed publications during this time.

Cancelling membership

Cancel a new membership:
​New members joining from 1st October 2025 may cancel their membership up to 14 days from their initial join date. 

To cancel and receive a full refund you can:

We cannot issue a refund if any of the Club services have been used within this 14 day period. 

Cancel a renewed membership:
​Members renewing after 1st November 2025 may cancel a recently renewed membership up to 14 days from their renewal date. To cancel and receive a full refund you can:

We cannot issue a refund if any of the Club services have been used within this 14 day period. 

Cancellations after the 14 day period:
​• Outside of the 14 day period, we will not issue any refunds.
• Members who do not wish to continue to be a member of the Club at their next renewal date, can continue to receive magazines and benefit from members discounts, but no renewal notice will be issued.

Membership

Membership runs for 12 months from the date of joining or renewing.

To cancel and receive a full refund you can:

We cannot issue a refund if any of the Club services have been used within this 14 day period.

Any Membership cancellations requested after the 14 day deadline will not be eligible for a refund. Applicable refunds will be credited back as per the original payment method or most recent payment method on the membership record. 

Members shall cease to be eligible for applying for member discounts from the date the membership is terminated. From cancellation, Members liability will be as stated in the Members Undertaking agreed to when joining the Club. Members will lose voting rights upon cancellation of their membership. 

Cancellations and subsequent refunds due will be processed by the Membership Operations team within 28 working days of us receiving cancellation notice. 

To cancel and receive a full refund you can:

We cannot issue a refund if any of the Club services have been used within this 14 day period.