Dunstan Hill

A lovely, quiet site, with friendly, helpful staff, good facilities and even a fish and chip van on a Saturday night. Perfectly situated for exploring Northumberland in all directions, or just enjoying the local beaches and the atmospheric Dunstanburgh Castle.

• Towing: Easy
• Location: Country,Coastal,Secluded
• Suitable For: Families,Older couples,Groups,Peaceful break
• Friendliness: 5
• Cleanliness: 5
• Facilities: 4

Arrived late afternoon as it was starting to rain. Given a choice of pitches. Directed to pitch and due to the weather and the fact that the pitch was more soil that grass we asked if we could pitch at the edge of the grass on the pitch and were told it would be ok. There were no obvious pitch boundary markings. Next morning put up our windbreak and then went walking. We had been back no more than a couple of minutes when two of the staff leant over the windbreak, the male member of staff said either take this down or move your motorhome over more into the centre of the pitch. I tried to explain that the staff member who took us to the pitch said it was ok but he would not listen and then pointed out newly painted pitch markings. I said they were not there when we came the day before but was just told yes they were. I moved our motorhome over, so now we were in the markings and on soil/mud. I asked the staff member who we dealt with on arrival about the pitch markings and he told me they had been done while we were out that day. After I moved I went to the reception and asked to see the manager. I explained the above and said the markings had been done after we were pitched and the reply was that they had not. The female member of staff who leant over the windbreak denied her colleague had been abrupt. I just felt like none of them wanted to deal with my greivance. This was not the only instance of the staffs bad attitude. We keep an owl who we take to sites with us. We have never had any issues with this before. We were flying him on a large patch of open ground on the second evening and a different member of staff walked up and just told us to stop as we were flying him through a pitch and people were wanting to use the toilet block which was 20 yards away. There was no excuse me or can we have a word in either instance. Perhaps the club could speak to the staff and suggest some customer relations training.

• Towing: Moderate
• Location: Coastal
• Suitable For: Families
• Friendliness: 1
• Cleanliness: 4
• Facilities: 4

We had a great stay here. The facilities are very good, clean, bright and modern. It is excellently placed for lots of different dog walks. There is a good play area for children. We would definitely recommend this site and would come back again.

• Towing: Easy
• Location: Coastal
• Suitable For: Families,Older couples,Active break,Peaceful break
• Friendliness: 5
• Cleanliness: 5
• Facilities: 5

Really enjoyed our stay at Dunstan Hill. Very clean site with good facilities friendly staff. Great location and very good for the children and dogs. Would definitely come back again.

• Towing: Easy
• Location: Coastal
• Suitable For: Families
• Friendliness: 5
• Cleanliness: 4
• Facilities: 4