Caravan Owner Satisfaction Awards

Caravan awards 2022Welcome to the Caravan Owner Satisfaction Awards 2022. We’re here to reveal the most satisfying new and pre-owned caravans to buy and own as rated by their owners. Plus, we’ll also help you choose where to buy them from by naming Britain's best dealers, again according to owners themselves.

Following the disruption caused by the Covid-19 pandemic we chose not to run these awards in 2021 and kept our survey open for a second camping season. One of the benefits of running this year's survey over two seasons is that we have a bumper crop of responses. For 2022, these awards are based on the collected wisdom of 3449 owners, up from 2848 last year. With a bigger sample size, we believe our Owner Satisfaction Awards are more robust than ever.

If you're among the thousands of Camping and Caravanning Club members and Practical Caravan readers who completed the survey, then thank you. With so many questions covering every aspect of buying and owning a caravan, you know just how thorough the survey is. Multiply those answers by almost 3500 and you have a very detailed picture of the UK caravan market.

As ever, our results are divided into new and pre-owned caravans. Not all brands perform equally well in both halves of the survey. To reward those that do, we're including an overall award for the caravan maker with the highest scores across both new and pre-owned tourers.

We also rate dealers as well as caravan manufacturers. A truly satisfying ownership experience relies on a great product backed by superb sales and aftercare, so the best caravan dealerships also deserve to be recognised.

Standards among the top performers are high, and we don't want the industry's top performers to rest on their laurels. So we've increased the minimum score for a Gold Award from 80% to 85%. The benchmark for a coveted Silver Award remains 70%.

We set minimum sample sizes to make sure the results are truly representative, but we don't want caravan makers and dealers who just miss the cut to be ignored. So, any brand with strong enough results for a Gold or Silver Award but only a handful of respondents is 'mentioned in dispatches'. You may notice there are fewer companies in this category this year. That's because we've introduced a minimum sample size for this category as well as for the main results.