Frequently asked questions

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For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

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  • Can I amend the date of my UK Club Site Touring booking?

    Members with bookings for sites that are opening later than 4th July, can still move or cancel their booking without penalty up to the date of the site opening. Read more »

  • What about storage?

    As our sites have reopened, members can now access their units stored on site. Those that have booked summer storage but were unable to move their units onto site during the closure period can now do so. Read more »

  • Why are there still people on your closed campsites?

    Unfortunately we are unable to open all of our campsites this season, but these sites remain staffed and many of our workforce live on site for security. Read more »