Campsite Arrival Guide - The Camping and Caravanning Club
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Arriving on our Campsites

Welcome to the incredible outdoors

Whether you’re a seasoned camper or it’s your first time staying with us, we’ve pulled together a handy guide on what you can expect when you arrive at our Club Sites.

We hope you have an amazing break and can’t wait to welcome you!

Contactless check-in

Arriving at your Club Site

We operate contactless check-in, that's why we asked for your vehicle registration when you booked. When you arrive on site, remain inside your vehicle and a member of our site staff will welcome you and show you to your allocated pitch. 


The balance of any money due for your stay will be taken automatically from your account on the morning of your arrival. 

Visitors on Site

Visitors are welcome on site, we ask that there are no more than 2 adult visitors (and any associated children) per pitch. Any visitors will need to depart by 10.30pm. We ask that visitors remain respectful of other campers whilst on site and that large groups don’t gather.

Here to help

Our site staff are always around to help. Please visit them in reception or use the dedicated site telephone number signposted at site if you require something specific.

We hope you have a fantastic getaway. Please be respectful of the local communities and areas that you're visiting. 

Club Site Shops

Our on-site shops are opening across our Club Sites, offering a simple and consistent range of essential products. As we work hard to implement this, not all campsites will have products available, so please arrive with all your essentials needed for your stay.

You can see which Club Sites have shops through the shopping basket icon on each of the campsite pages.

Book with confidence

Low Deposits

Only £25 or 25% deposit required at time of booking a Club Site (excluding Self Catering), with the balance collected on the morning of arrival

Expert support

Our friendly teams are on-site or at the end of the phone and ready to help

A few coins can be helpful

Although we prefer cashless transactions on site, please note it may also be helpful to have some cash with you for use on items like the washing machines, which accept coins.

Getting in touch

We are here to help and ready to deal with your enquiries by email and phone. Contact us.
If you have any further questions take a look at our FAQs.

Club Site arrival FAQs

Do you accept same day arrivals?
Whilst we recommend that bookings are made in advance, we do accept same day arrivals where we have availability. Bookings can be made for the same day until 2pm online and up until 5.30pm via our Service Centre.
Last Modified: 29 Mar 2022
How do I use a voucher for Club Site bookings?
If you wish to pay for your stay with a voucher, please post your voucher, together with your booking reservation number, to the address below, at least 10 days before your arrival date:

Membership Operations
The Camping and Caravanning Club,
Greenfields House,

Your voucher value will be debited from the overall cost of your stay and the final balance will be taken by Auto Balance Collect on the morning of your arrival (with the voucher value deducted).

Last Modified: 30 Mar 2022