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Frequently asked questions

Below we’ve tried to answer the most frequently asked questions, but if you’re unable to find the information you’re looking for, please get in touch using the link at the bottom of the page.

What is the situation regarding the coronavirus outbreak?

Issued 9th April 2020

Our Ready Camp glampers happiness, safety and wellbeing mean the world to us, so for now, our Ready Camp tents are all zipped up. 

When the day comes and it’s safe to reopen, it will feel better than ever to get our glamp on. For now, we must all play our part in making that day come sooner - by following governmental guidance on self-isolation, social distancing and non-essential travel.

Our teams are working super hard through all of our current Ready Camp bookings and we will be in touch with individual glampers as soon as possible. We've also sent an email to those of you who have existing bookings with further advice, so don't forget to check out your inbox.  

In the meantime, why not browse our Isolation Inspiration section of the website, which provides some amazing fun and educational ideas and activities the whole family can enjoy. Big kids and little kids too!

For bookings from now until the end of June
If you have a booking on our system between now and the end of June please do not travel. We will be in touch and hope you can rearrange your Ready Camp stay for later in the year or if not, we can offer you a full refund.

Future bookings – July Onwards
If you are a member of The Camping and Caravanning Club and have an existing upcoming booking on Ready Camp, you can now amend it to any available date for the next 18 months, without charge. We are super flexible, so you can move your booking to any other Ready Camp location and there is no limit to how many times you can change it prior to our sites reopening. Non-members can move their booking to any available date before the end of the year. Don't forget, cancelled bookings will be subject to our standard cancellation policy.

You can find more about Covid-19 in the FAQs from The Camping and Caravanning Club here.

What's included and what do I need to bring?

You will need to bring your own bedding (duvets/sleeping bags, pillows and sheets), towels and tea towel. If you find you get a bit chilly at night, we suggest you chuck in a couple of blankets too. We’ve tried to think of everything else you will need to make your stay as comfortable as possible, see "What Facilities are in the tent" for a full list of what’s inside.

Double bed
Triple bunk bed 
Pull out bed 

Table (with 6 table mats)
6 chairs with seatpads 
2-seater settee 

2-ring hob
Kettle & toaster 

Floor lamp 
Lounge light 
2 spotlight lamps 
Set of porch awning lights... and a torch

In the kitchen
6 dinner plates & 6 side plates
6 bowls 
6 mugs
6 wine glasses & 6 tumblers 
6 forks & 6 knives
6 tablespoons & 6 teaspoons 
Small sharp knife 
Large knife 
Bread knife
2 chopping boards
Pair of scissors 
Peeler, tin opener & corkscrew 
5 piece kitchen utensil set 
3 pans plus a frying pan 
3 food containers 

Other bits & bobs
Dustpan and brush 
Clothes hanger with 4 hangers 
Water carrier 
Washing bowl

What's inside the safari tent?

Our Ready Camp tents comprise of two bedrooms & an open plan living/dining area, it oozes with little bits of camping luxuary including a double bed (yes a real bed with a real mattress!) triple bunk bed (double with a single on top) and a single stow away bed.

A kitchen area with a fridge, microwave and hob, along with basic cooking utensils, crockery and cutlery.

There are also lights, a comfy settee and a heater to keep you cosy.

Not forgetting to mention a dining table where you can wine and dine to your hearts content… feel free to bring your table onto your decking and enjoy your grub alfresco style.

We’ve even included a torch – for the midnight toilet trips, or just to make funny shadows on the tent!

Can I book more than one tent?

Of course you can, there is nothing better than sharing a Ready Camp experience with your friends and family. In order to check availability and make a multiple tent booking, please call 02477 670 433.

Please note that this line is only able to deal with multiple bookings and that we do not allow Hen or Stag parties on Ready Camp sites.

What facilities are on-site?

Our campsites all have a toilet and shower block and water points along with dishwashing areas as a minimum. Each site varies in terms of other on-site facilities, for more information have a nosey at the campsite page.

Can I stay for just 1 or 2 nights?

Ready Camp tents are so cosy that we simply can't allow 1 or 2 night stays; please settle in and make yourself at home for a minimum of 3 nights. To make sure that everything is shipshape, we have set days for welcoming new guests so your stay will start on a Monday, Friday or Saturday. Here's a handy guide to when you can stay:

3 night stays commence on a Friday (Friday – Monday)

4 Night stays commence on a Monday (Monday – Friday)

7 night stays can start on a Monday, Friday or Saturday 

10 night stays commence on a Friday

And last but not least; 14 night stays can start on a Monday, Friday or Saturday.

How will I know which is my tent?

On arrival at the campsite reception you will be met by our friendly team who will be eagerly awaiting your arrival and will show you to your Ready Camp tent.

Are there tables and chairs?

There is a table with six chairs in the tent that you can move out on to your decking if you wish.

What about charging my phone etc?

There is a socket where you can charge electrical devices, so there’s no excuse not to take some fantastic pictures of your stay in our Ready Camp tent - click click click!

How is the tent and property left, is it secured?

Ready Camp is a tent, so no ‘Yale’ locks are included. As with all holiday destinations we would strongly recommend that you take any personal belongings with you when you leave your accommodation. 


Can I bring my pet(s)?

We love a good old family pet, whether it’s a cat, dog, rabbit, bird or something of the scaly kind. However in the interest of all of our Ready Campers, we are unable to accept pets in the Ready Camp tents.

We are unable to accept pets in the Ready Camp tents with the exception of essential disability assistance dogs.

Please note - pets are not permitted to stay in pup tents or “in the car”.

Is there any heating?

Nights under the stars can sometimes be “a wee bit chilly”. Don’t let this put you off though, we’ve thought of everything. If you’re a cold blooded warm hearted kind of person, we have a lovely little heater to help take away the chill. Though please remember to bring your warm fluffy blankets & hot water bottles as temperatures do drop when sleeping under canvas.

Here’s the health and safety bit…you are unable to bring your own heaters into the Ready Camp tent.

Can we have a BBQ?

Camping isn’t camping without a BBQ! (Though don’t forget you have a kitchen in your Ready Camp tent too… you’ll be the envy of all others!) 

If you fancy your sausages sizzling on a BBQ, please just remember to MAKE SURE YOU DO IT SAFELY, AWAY FROM THE TENT, please be kind to the Ready Camp decking; by not placing it on or anywhere near the wood!

REMEMBER: Never use a fuel-burning appliance inside the tent or canopy, leave the BBQ outside when you are finished as hot BBQ’s are dangerous and can be lethal.

Can we have a campfire?

We know a cheeky campfire can warm our cockles on a chilly night… & there’s the toasted marshmallow on a stick we all love to dabble with… however sadly we do not permit open campfires on any of our sites. So make sure you pack some warm fluffy blankets, and if you really want to toast your marshmallows – why not pop them over the BBQ?

How many cars can I bring and where do I park?

Every Ready Camp tent has one allocated parking space close to your tent. If you’re travelling in convoy and require additional car parking, further parking spaces are usually available near to the site reception (subject to availability).

Are Ready Camp tents wheelchair accessible?

We have a number of tents with handy ramps that can be fitted to allow for wheelchair access including - Kelvedon Hatch, Luss, Scone, Slapton Sands, Kessingland, Cambridge, Hertford, Drayton Manor, Theobalds , Veryan, Sandringham, Sheriff Hutton.

Unfortunately, this is not possible at all locations. The best course of action is to give us a quick call on 024 7647 5426 before booking to confirm the accessibility of your preferred site.

Will there be Wi-Fi coverage in the tent?

Most of our sites offer free Wi-Fi, making it a convenient way to stay in touch with friends and family and check travel information. West Runton and Bracelands are the only sites that do not offer Wi-Fi.

Our Hereford site offers independent Wi-Fi through a different provider at an additional cost, so please visit the site reception to arrange access.

What time can I arrive, and what time must I leave?

Check in times are between 3-8pm, why not arrive early and get a feel for the local area? Don’t worry if you can’t get there till 8pm… that’s the beauty of Ready Camp, it’s all waiting for you!

Check out is 10am… though we know you won’t want to leave!

What happens if something breaks?

The only thing we envisage you breaking is your heart as you really won’t want to leave! However IF you accidently break or damage anything, please don’t let it spoil your stay. Just let one of our on-site team know so they can provide a replacement.

In some circumstances there may be a charge for damage.

Can we bring an extra “pup” or small tent?

The Ready Camp tents are pre-erected on pitches that are designed for one tent and one tent only, so we can't allow a pup or small tent. The Ready Camp tents are 5m x 5m so you will have plenty of room.

I’m a member of the Camping and Caravanning Club do I get a discount?

As a Club member you are entitled to a cheeky 15% discount off your Ready Camp holiday and 20% off ferries to the Isle of Wight (now that’s what we call a 'Brucey bonus'). If you’re not a member of the Camping and Caravanning Club, you’re more than welcome to come along and enjoy Ready Camp… and if you plan on another break with us why not look into joining the Club, so you too can take advantage of this discount - along with lots more member benefits.

Can I bring my own tent?

Ready Camp is located at 48 of our Camping and Caravanning Club Sites across the length and breadth of Britain, our sites also offer camping pitches for tents, trailer tent, caravans, campervans and motorhomes. Should your friends wish to join you in their own camping unit, they can book a pitch.

We're staying at Adgestone - how do I book my discounted ferry crossing?

Yay, we're certain you'll love Adgestone and are really pleased to have secured a 20% discount with Wightlink Ferries for members of the Camping and Caravanning Club. Once you have booked and confirmed your Ready Camp booking you will be able to book directly with Wightlink Ferries using your membership number. Please note that we are unable to assist you with booking or pricing ferries, this is something you will have to do directly with Wightlink Ferries.

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