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Frequently asked questions

Below we’ve tried to answer the most frequently asked questions, but if you’re unable to find the information you’re looking for, please get in touch using the link at the bottom of the page.

Why have you closed some Ready Camp locations?

We were desperate to open our tents as normally as possible this year, but like many areas of the hospitality and tourism industry we simply don't have enough staff, and it's important that we only open where we can operate safely and ensure we can deliver our usual high standards. 

This means we have taken the difficult decision to close a small number of our locations, and we have contacted any customers affected. The following Ready Camp sites will be closed until next year: Bala, Clent Hills, Hertford, Kelvedon Hatch, Sheriff Hutton, and Theobalds Park.

We're continuing to recruit to address this, but even as restrictions start to lift, our teams will still be working with additional measures and enhanced cleaning in place. It's important that we only open where we can operate safely and ensure we can deliver our usual high standards.

What happens if I have a booking on a closed Ready Camp location?

We appreciate just how much you will have been looking forward to your break and are incredibly sorry we're having to cancel it. If you have a booking on a closed Ready Camp, you should have been contacted via email and your booking will be cancelled automatically and refunded in full.

If you have not received an email or would like to speak to someone about your booking, please call 024 7647 5001 and a dedicated advisor will be able to assist you.

What measures are in place to provide safer camping?

The safety of our guests and site teams remains our highest priority. All of our Ready Camp tents are located on Camping and Caravanning Club Sites, you can find out more about the measures in place when you arrive over on the Club website.

I’m a member of the Camping and Caravanning Club do I get a discount?

As a Club member, you are entitled to a cheeky 20% discount off your Ready Camp holiday and 20% off ferries to the Isle of Wight (now that’s what we call a 'Brucey bonus'). If you’re not a member of the Camping and Caravanning Club, you’re more than welcome to come along and enjoy Ready Camp… and if you plan on another break with us why not look into joining the Club, so you too can take advantage of this discount - along with lots more member benefits.

What time can I arrive, and what time must I leave?

Check in times is 5pm, why not arrive early and get a feel for the local area? … You’re Ready Camp will be ready and waiting for your arrival!


Check out is 10am… though we know you won’t want to leave!
 

 
What's included and what do I need to bring?

You will need to bring your own bedding (duvets/sleeping bags, pillows and sheets), towels and tea towel. If you find you get a bit chilly at night, we suggest you chuck in a couple of blankets too. We’ve tried to think of everything else you will need to make your stay as comfortable as possible, see "What Facilities are in the tent" for a full list of what’s inside.

Beds
Double bed
Triple bunk bed 
Pull out bed 

Furniture
Table (with 6 table mats)
6 chairs with seatpads 
2-seater settee 

Appliances
Fridge
2-ring hob
Microwave 
Kettle & toaster 
Heater

Lighting
Floor lamp 
Lounge light 
2 spotlight lamps 
Set of porch awning lights... and a torch

In the kitchen
6 dinner plates & 6 side plates
6 bowls 
6 mugs
6 wine glasses & 6 tumblers 
6 forks & 6 knives
6 tablespoons & 6 teaspoons 
Small sharp knife 
Large knife 
Bread knife
2 chopping boards
Pair of scissors 
Peeler, tin opener & corkscrew 
5 piece kitchen utensil set 
Colander 
3 pans plus a frying pan 
3 food containers 

Other bits & bobs
Dustpan and brush 
Clothes hanger with 4 hangers 
Doormat 
Water carrier 
Bin 
Washing bowl

What's inside the safari tent?

Our Ready Camp tents comprise of two bedrooms & an open plan living/dining area, it oozes with little bits of camping luxuary including a double bed (yes a real bed with a real mattress!) triple bunk bed (double with a single on top) and a single stow away bed.

A kitchen area with a fridge, microwave and hob, along with basic cooking utensils, crockery and cutlery.

There are also lights, a comfy settee and a heater to keep you cosy.

Not forgetting to mention a dining table where you can wine and dine to your hearts content… feel free to bring your table onto your decking and enjoy your grub alfresco style.

We’ve even included a torch – for the midnight toilet trips, or just to make funny shadows on the tent!

What facilities are on-site?

Our campsites all have a toilet and shower block and water points along with dishwashing areas as a minimum. Each site varies in terms of other on-site facilities, for more information have a nosey at the campsite page.

Can I stay for just 1 or 2 nights?

Ready Camp tents are so cosy that we simply can't allow 1 or 2 night stays; please settle in and make yourself at home for a minimum of 3 nights. To make sure that everything is shipshape, we have set days for welcoming new guests so your stay will start on a Monday, Friday or Saturday. Here's a handy guide to when you can stay:

3 night stays commence on a Friday (Friday – Monday)

4 Night stays commence on a Monday (Monday – Friday)

7 night stays can start on a Monday, Friday or Saturday 

10 night stays commence on a Friday

And last but not least; 14 night stays can start on a Monday, Friday or Saturday.

How will I know which is my tent?

On arrival at the campsite reception you will be met by our friendly team who will be eagerly awaiting your arrival and will show you to your Ready Camp tent.

Are there tables and chairs?

There is a table with six chairs in the tent that you can move out on to your decking if you wish.

What about charging my phone etc?

There is a socket where you can charge electrical devices, so there’s no excuse not to take some fantastic pictures of your stay in our Ready Camp tent - click click click!

How is the tent and property left, is it secured?

Ready Camp is a tent, so no ‘Yale’ locks are included. As with all holiday destinations we would strongly recommend that you take any personal belongings with you when you leave your accommodation. 

 

Can I bring my pet(s)?

We love a good old family pet, whether it’s a cat, dog, rabbit, bird or something of the scaly kind. However in the interest of all of our Ready Campers, we are unable to accept pets in the Ready Camp tents.

We are unable to accept pets in the Ready Camp tents with the exception of essential disability assistance dogs.

Please note - pets are not permitted to stay in pup tents or “in the car”.

Is there any heating?

Nights under the stars can sometimes be “a wee bit chilly”. Don’t let this put you off though, we’ve thought of everything. If you’re a cold blooded warm hearted kind of person, we have a lovely little heater to help take away the chill. Though please remember to bring your warm fluffy blankets & hot water bottles as temperatures do drop when sleeping under canvas.

Here’s the health and safety bit…you are unable to bring your own heaters into the Ready Camp tent.
 

Can we have a BBQ?

Camping isn’t camping without a BBQ! (Though don’t forget you have a kitchen in your Ready Camp tent too… you’ll be the envy of all others!) 

If you fancy your sausages sizzling on a BBQ, please just remember to MAKE SURE YOU DO IT SAFELY, AWAY FROM THE TENT, please be kind to the Ready Camp decking; by not placing it on or anywhere near the wood!

REMEMBER: Never use a fuel-burning appliance inside the tent or canopy, leave the BBQ outside when you are finished as hot BBQ’s are dangerous and can be lethal.

Can we have a campfire?

We know a cheeky campfire can warm our cockles on a chilly night… & there’s the toasted marshmallow on a stick we all love to dabble with… however sadly we do not permit open campfires on any of our sites. So make sure you pack some warm fluffy blankets, and if you really want to toast your marshmallows – why not pop them over the BBQ?
 

How many cars can I bring and where do I park?

Every Ready Camp tent has one allocated parking space close to your tent. If you’re travelling in convoy and require additional car parking, further parking spaces are usually available near to the site reception (subject to availability).

Are Ready Camp tents wheelchair accessible?

We have a number of tents with handy ramps that can be fitted to allow for wheelchair access including - Kelvedon Hatch, Luss, Scone, Slapton Sands, Kessingland, Cambridge, Hertford, Drayton Manor, Theobalds , Veryan, Sandringham, Sheriff Hutton.

Unfortunately, this is not possible at all locations. The best course of action is to give us a quick call on 024 7647 5426 before booking to confirm the accessibility of your preferred site.

Will there be Wi-Fi coverage in the tent?

Most of our sites offer free Wi-Fi, making it a convenient way to stay in touch with friends and family and check travel information. West Runton and Bracelands are the only sites that do not offer Wi-Fi.

What happens if something breaks?

The only thing we envisage you breaking is your heart as you really won’t want to leave! However IF you accidently break or damage anything, please don’t let it spoil your stay. Just let one of our on-site team know so they can provide a replacement.

In some circumstances there may be a charge for damage.

Can we bring an extra “pup” or small tent?

The Ready Camp tents are pre-erected on pitches that are designed for one tent and one tent only, so we can't allow a pup or small tent. The Ready Camp tents are 5m x 5m so you will have plenty of room.

Can I bring my own tent?

Ready Camp is located at 47 of our Camping and Caravanning Club Sites across the length and breadth of Britain, our sites also offer camping pitches for tents, trailer tent, caravans, campervans and motorhomes. Should your friends wish to join you in their own camping unit, they can book a pitch.

We're staying at Adgestone - how do I book my discounted ferry crossing?

Yay, we're certain you'll love Adgestone and are really pleased to have secured a 20% discount with Wightlink Ferries for members of the Camping and Caravanning Club. Once you have booked and confirmed your Ready Camp booking you will be able to book directly with Wightlink Ferries using your membership number. Please note that we are unable to assist you with booking or pricing ferries, this is something you will have to do directly with Wightlink Ferries.
 

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