Frequently asked questions

Look for answers using the search box below.

For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

Find answers: Submit a question

  • I would like to book a ferry / Eurotunnel crossing and travel with my pet – how do I do this?

    If you would like to book future travel with a pet, please fill in the form here. Read more »

  • I am due to travel in the next few weeks but want to discuss my crossing.

    Please use the contact us page on the web to fill in the online form and a member of our team will get in touch. Read more »

  • What do I do if I want to make a new booking for a European campsite?

    While we are currently unable to book campsites on your behalf, you will continue to see our European partners listed on our website, should you wish to book direct. Read more »