Frequently asked questions

Look for answers using the search box below.

For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

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  • The Club says it is giving me a refund for travel abroad but that I’ll have to wait. Is there a time limit on this?

    Depending on the type of booking you had with us, if we can provide a cash refund then we will. Read more »

  • What do I do if I want to make a new booking for a European campsite?

    We are awaiting further advice from the FCO regarding our country and travel to others, ahead of being able to advise on future bookings or on enquiries for 2021. Read more »

  • What do I do if I want to make a new ferry booking?

    For those wanting to make a new ferry booking this can be done via the Club’s website only. Read more »

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