Be appy. Stay appy.
When you first start the app you will be asked to sync data. The app downloads the latest list of campsites onto your device. This is so that you can still use the app when you are without a data connection. Syncing is best carried out whilst connected to the internet over a WiFi connection.
This initial sync may take a few minutes, depending on the speed of your connection, but this only needs to be completed once. If you have a problem syncing please try again using the 'Sync now' option under settings.
After the initial sync the app will check for any new data based on the update options under settings.
You can also manually check for updates under Settings.
The app allows you to search and find sites in a number of different ways.
Search by a location name to find sites near to the given location. Alternatively, search by name to see a list of sites that match the entered term. You can filter your search results by tapping the ‘Filter’ button in the top right of your search results and changing the settings.
Browse through all sites by site types and geographical areas. Browsing can be done with no data connection.
Nearby searches your current location and shows you all the sites around you on a map.
Add a site to your favourites by tapping the star icon in the top right corner of a site’s listing. This is a good way of saving multiple sites that you may want to view later or creating a touring itinerary.
View your list of favourites by tapping the More tab at the bottom of the screen or the favourites button on the home screen.
Swipe a site in the favourites list and tap it to remove it.
Club members using the app can get access to over 1,500 Certificated sites once logged in using their membership number on the first visit.
To log in members will be asked to enter their membership number. Once entered tap the log in button and the members only sites will show.
Household memberships will allow log in on various devices in a household.
We only require that members enter their Club membership number to unlock the app. We do not require an app passcode or a name to unlock. These are requirements made by other app stores. At present we have only released our app to Google Play and iTunes app store.
Currently the list of compatible devices are as follows:
Apple / iOS
OS: iOS version 4.3+
Devices: iPhone 3GS/4/4S/5 iPod touch
The SiteSeeker app will run on iPod touch and iPad devices running iOS 4.3+ but some features will not be available at this stage.
Full iPhone5 support will be available soon
What version of the Apple OS or iOS do I have?
1. Open the Settings App on your Device.
2. Select the General Option.
3. Choose the About Option at the top of the list.
4. Scroll down until you see the Version Entry. This is the version of iOS that you are running.
Devices: The app is developed to run on devices running Android 2.3.3+. The app has been built to cater for devices with low, medium and high resolution screens. The app will run on Android tablets but has not been optimised for this.
What version of the Android OS do I have?
1. Go to your menu.
2. Tap settings and then go to about phone.
3. Scroll down to where it states your android version.
*Please note: Unfortunately we do not support Kindle Fire HD devices or any device running on a bespoke version of the Android OS. Devices also must have GPS capabilities.
I received a message stating that the app failed to build an index or there are no search results
Please tap 'sync now' from the settings menu
I can't see certificated sites
Select log in on Apple device or unlock on Android device from the icon on the home screen.
I am unable to view site details on my Sony Xperia phone
You may have received a notification on your phone to update to Ice cream sandwich from Sony. Please do so and try the app again.
I am being asked for an app passcode when I launch the app.
Our app only requires you to enter your membership number to unlock it. An app passcode is not required. Currently we have only released our app to Google Play and iTunes app store.
If you're still having problems please let us know by emailing SiteSeekerApp@thefriendlyclub.co.uk
Known issues / bugs
- Since an android update in March 2014, some Android devices experience a crash when looking for price and booking info. We are currently developing a new Android app.