Club statement regarding online booking system

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Thursday 10 November 2011

The Camping and Caravanning Club would like to apologise to all members who are currently experiencing problems with the new online booking system.

Following unprecedented online demand, the Club has taken over 1,200 bookings since the system went live on November 3, but is at the same time well aware that several areas are still causing multi-user difficulty.

Thanks to members’ constructive feedback, several problem areas within the booking system have been identified including the booking of specific Club Sites as well as availability issues.

The Club is working tirelessly to rectify these problems to make the members’ online booking process quicker and easier and will keep members informed as and when changes have been implemented.

The Club would again like to apologise for any disruption caused whilst making an online booking and thank members for their continued patience and support.

Bookings can still be made via the Club’s Contact Centre on 0845 130 7633 or 024 7647 5426.

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