Vote now in the Practical Caravan and CRiS Dealer of the Year competition

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Tuesday 24 June 2008

Buying a new, late model or used caravan can be daunting. Questions regarding specification, servicing, warranty and finance need to be answered and, if not handled correctly, the whole experience can be disastrous.

It’s here that the best dealers pull clear of the crowd. A good dealer will ensure that you will get the most from your caravan. It’s an expensive purchase after all, so you’ll need sound advice before you make your choice.

When you’ve had your van a while, you’ll need the dealer to service it and take care of any repairs, so you’ll want to be sure they’re going to do the best job possible. If you can trust your dealer to take care of all your caravanning needs, you’ll have total peace of mind whenever you go on holiday in your tourer.

If you’ve bought a caravan from a dealer in the last year, cast your mind back to the kind of service you received. Did staff devote enough time to ensuring the tourer you chose was the right one for you? Did they help you match it to your car? How did you feel about the way they treated you? Are you pleased you chose them rather than another dealer? And what about the quality of the after-sales service? Did your dealer go out of their way to rectify any problems and, most importantly, how quickly did they respond?

This is your opportunity to let us know how your chosen dealer fared during your association with them. The Practical Caravan/CRiS Dealer of the Year recognises the very best in customer service.

To vote go online to the Practical Caravan website to tell us why your dealer deserves to win this accolade.

The closing date for nominations is 20 August, when you will automatically be entered into a draw to win an Apple iPod Classic worth £160. The winner will be notified within 28 days.

About CRiS

CRiS is the National Caravan Council’s national register for UK touring caravans. Introduced in 1992, CRiS is administered by HPI Ltd and holds important information on caravans and their keepers. It includes details of caravans reported stolen, insurance write-offs and if there is any outstanding finance. If you’re about to buy a used caravan, you can call CRiS on 01722 411 430 and, for a fee, check your caravan’s background before you buy.

About the Dealer of the Year Awards

The prestigious Dealer of the Year Awards have been running since 2001 and they highlight the outstanding achievements of those dealers who provide exceptional customer service from the point of sale and beyond.

To help us to identify excellent standards across the United Kingdom, we make regional awards in Scotland and Northern Ireland, Wales, the North of England and the South of England, with one overall winner selected from all the regional winners.

Past overall winners have included:

Lowdham Leisureworld in Nottingham, Broad Lane in Alcester, Mendip Caravans in Newport, and Knowepark Caravans in West Lothian. Last year’s overall winner was Knowepark Caravans based in West Lothian, Scotland.