FAQs relating to Green Papers
If you have a query or just want to know more about the Club’s Domain and Website Hosting Service the best place to start is with the Green Papers. A guide to what to do can be found within these.
- Before you start building your new website it’s always best to plan out on paper how you want your navigation to look. This will save you time in the long run as you can set it up right in the first place. Don’t worry though, if you do want to move pages around once set up, this is easy to do.
- You can find information and links about content guidelines within the Green Papers. You should refer to these to ensure your website is compliant
- See Green Paper 5.4 Brand Guidelines for more information
- You can also access brand guidelines online via the Member’s Area.
Below are some frequently asked questions about the service and more general help on creating and managing a website.
If you have other questions, or have any suggestions on additional FAQs that would be helpful to add to this section, please contact the Digital Team at firstname.lastname@example.org.
A. There are no plans to make domain management compulsory at the moment however we will continue to review the service provided over time.
A. Yes you can. We will send a request to your account informing you of our request. You would then need to accept the changes and follow the on-screen instructions to allow us to do the transfer.
A. You can transfer your domain to the Club at any time.
A. There is a fair use policy in place, so within reason there is no limit.
A. No, the Club takes care of the renewal cost.
A. WordPress is a web-based application for creating and managing the content of a website. It has many features including site templates to choose from and many plug-ins to enhance what your website can do. WordPress is one of the most popular CMS in use on the internet and is used by many big organisations for their main website or for their blog. WordPress provide two types of sites - WordPress.org and WordPress.com. We use Wordpress.org as the sites are not hosted by WordPress. You can find useful resources about using WordPress at the .org website.
A. WordPress is easy to learn, it is a stable platform and relatively bug free. It’s used by millions of people around the world and you can do (almost) anything. If there is something you want to do which is not in your chosen template, there is normally a plug-in that will do it for you.
A. WordPress.org gives you full control of your website, with easy to use themes (templates) and plug-ins. There are no limits to what you can do and it is does not display adverts. Your website will need hosting and maintaining, which the Club can provide, however you will have more flexibility to create your website how you wish.
With WordPress.com there are more limits on what you can do with your website. There are no custom themes or plug-ins and your website will display adverts, however you can pay to have these removed. Hosting is included and there is no maintenance needed although you are more restricted on what you can do with your website.
A. If your site is showing adverts then it is built on WordPress.com and not WordPress.org. It is possible to remove the adverts but you will have to pay for this. Alternatively you can switch to using one of the Club’s templates which is on WordPress.org and will not have adverts.
A. Yes you can however, the Club may not be able to assist you with the set-up of this as the service provided only covers the set-up of WordPress sites.
A. Yes you can. Before we start the transfer process, you will need to go into your current dashboard and click on Tools, then Export and select all content to download all of your media, posts and pages. You will then need to send this to the digital team at email@example.com. Once we have received the file, we will import it into your new website.
A. New WordPress websites are visible via a unique URL so that it can be viewed however as this is a unique URL no one else will see it before you want them to. You may wish to request that we hide the content of your temporary site while you build it. If you do this you will need to request to switch indexing back on when you are ready. If you do not do this, your website will not show up in search engines.
A. Yes you can. This is known as a reference site, which will have a unique URL so that only you will have access to it. You can then build your new site as well as having your current site still live to minimise down-time. Once you are happy with the changes, contact the Digital Team to complete the transfer.
A. You will need to change your URL settings. If you login to your WordPress dashboard and navigate to settings -> General and change the WordPress URL to http://YOURDOMAIN/wordpress and the site Address URL to http://www.YOURDOMAIN . This will remove the IP address from the URL.
A. No, once a website is set up it is managed by the DA or Section. The Web Coordinator is the main administrator and they will set up access to whoever needs it.
A. Club fonts are subject to license fees per domain, per visit. This cost is not covered by the Club.
A. A ‘page’ is a piece of permanent, static content e.g. ‘About’, ‘Contact’, ‘Events’. Try to stick to short page titles, ideally one-word. You can assign parent pages to these but not categories.
‘Posts’ are for articles, news and topical content. They usually have longer titles e.g. ‘Top 10 campsites walks’ and will automatically appear most recent first. Posts can be assigned categories and can be grouped together by category.
A. Yes, you can import images, PDF documents and much more including links, videos and maps into WordPress.
A. Yes, there are different types of user in WordPress:
- Administrators – have full access to everything
- Editors – may publish and edit posts and manage posts made by others
- Authors – may publish and edit their own posts, but not posts made by others
- Contributors – may write and manage their posts but not publish them
A. This can be done through your email client. We would recommend for more advance email features you link your main email account in a good email client such as Outlook.
A. To include information on local fixtures, you can go to the Exempted Camping Database and download the relevant info from there
- Go to the ‘List Events’ tab
- Select the information you require by using the filter option
- Export the required data in a tab delimited file
- Open in Excel and manipulate the data to show the relevant information
- Save as a PDF that you can then link to from your website
For more information, go to the ‘Downloads’ area within the Exempted Camping Database where you can access a full user guide.