[Last updated January 2020]

This Data Sheet is all about making the most of your holiday in the many European campsite locations that can be booked through the Club. Our tips and advice will help to ensure you have an enjoyable camping experience abroad. The information we have provided is based on the many questions asked by Club members over the years.

Please have a read through when planning your holiday and remember that, should you choose to book with the Club, our Travel Specialists are always here to help. All of the sites we feature have been personally visited by our sites team, so we can offer advice if required to help you pick the best campsite to suit your needs.

All the information below is correct to the best of our knowledge and belief at the time of writing. We have also provided some helpful external website links within the following pages, but please remember that the Club is not responsible for their content.

If you cannot find the information you need, please contact us and ask to speak to a member of the Travel Services's sites team. The Club’s Technical officers may also be able to offer help and advice on general technical matters – see our technical help section for more details, and also refer to the various data sheets available from the Club.

Please remember to…

Take photocopies of all your holiday documents with you, as well as the originals, including your passport, driving licence, EHIC (see 'HEALTH' below), insurance and vehicle documents. Keep them safe and separate from the originals. Saving them on a cloud service is also a good idea.

10 THINGS TO KNOW BEFORE YOU GO

  • Site facilities, eg swimming pools, bars, entertainment etc, may operate fully only in high season.
  • There is no 6m rule on continental sites, none of which are owned by the Club.
  • In high season many sites are not quiet until midnight (or after).
  • In low season sites usually only open a minimum of sanitation facilities, which are often unisex.
  • Expect queues at wash blocks in high season.
  • Sites with activity programmes usually have one musical evening or more per week (eg karaoke, disco) in high season.
  • Arrival and departure times can vary from campsite to campsite; however, if your pitch is booked with the Travel Service, it will be available from 15:00 on your day of arrival.
  • You should vacate your pitch in the morning on your day of departure, usually by mid-day.
  • It is generally not possible to leave a site before 07:00 – please speak to the site reception to make alternative arrangements.
  • For any onsite problems you can’t first of all solve directly with site reception, please contact our Travel Specialists during office hours. A priority telephone number is included in your holiday documentation, should you need help in resolving urgent difficulties.

ARRIVAL AND DEPARTURE TIMES

Your pitch is reserved from 15:00 on your day of arrival to 12:00 on your day of departure. Please bear in mind that if you arrive early your pitch may not be available. Many site receptions are closed from 12:00-14:00, or for longer in low season. In some countries, such as Spain, Italy and Germany, lunch breaks can be extended – reception may not reopen until 15:00 or 16:00.

If you arrive near reception closing time this may limit the time staff can give to welcoming you and also reduce the choice of pitches it may be possible to offer you. When planning your itinerary, please be sure to refer to the barrier opening times given in the full individual campsite descriptions on our website.

BARBECUES

Where stated, you may use a barbecue on your pitch, but it is best to assume that it must be on legs and well off the ground. Never bring a barbecue or fire inside due to the risk of fire and carbon monoxide poisoning - this includes tents and awnings. Any restrictions as to the type of barbecues permitted are stated in site descriptions. Some sites offer communal charcoal barbecue areas. Restrictions are subject to change dependent on local conditions.