Online Booking Help

As part of the Club’s commitment to provide our members with a great online experience, we have compiled this list of FAQs to help our members browse, research and book their favourite campsites using our online booking system.

We’re quietly confident you shouldn’t need many, if any, of these answers – but it’s nice to know they’re here if you do.


We’d love to hear your thoughts and comments on the booking pages. It’s important to us to be aware of what you like about the process and of course what, if any, problems you may be experiencing.

 Therefore, it would also be hugely beneficial to us – and other members - if you could help us understand the difficulties you encountered so we can investigate further and in turn solve any issues that we might not be aware of. To do so, please fill in the feedback form here. Please try to be as specific as possible with any details. 

We can’t always respond to every piece of feedback we receive, regardless of the method, but we will collate and review everything to help provide the best online user experience possible.