Frequently asked questions

Look for answers using the search box below.

For technical questions visit our Tech Talk Q&A or for further reading visit our Help and Advice section where you will find our Data Sheets.

If you can’t find the answer to your question, you can use our online enquiry form.

Find answers: Submit a question

  • What time will I be able to arrive/leave at the site?

    Your pitch is booked from 1500 hours on your day of arrival and should be vacated on your day of departure by mid-day. Read more »

  • When will those who don’t ‘opt in’ stop receiving Out and About

    Those with Paper Membership will receive Camping & Caravanning magazine plus the new Out & About magazine for three consecutive months, from January 2019 to March 2019 issues. Read more »

  • Where can I get Wi-Fi?

    Most of our Club Sites offer free Wi-Fi, making it a convenient way to stay in touch with friends and family and check travel information. Read more »