Club Credit Card - Important Notice

Why is the Club Credit Card ending?

The Club and Bank of America have had a successful relationship for many years, however it has been decided that our current relationship has now run its course. In today’s difficult financial climate, the Club is unable to continue to provide a credit card product that gives an acceptable level of benefits to both our members and the Club. For the foreseeable future therefore, we have withdrawn The Club Credit Card from our Member Service offerings.

Your Questions Answered...

What will happen to my account?

All accounts will continue to work as normal, however, the Club will no longer receive any benefits from its use. When your card expires, it will be replaced by an MBNA Credit Card, with no Club branding. There will also be no Club branding on any statements or paperwork that you receive.

Can I still use my card or will I need me a new one?

You will still be able to use your card as before, however, there will be no benefit for the Club. When your card expires, it will be replaced by a new non-Club branded credit card.

Will my PIN number/online banking details change?

Your PIN number and online banking details will remain the same as before.

Can I still redeem Camping Miles Stamps?

Camping Miles Stamps can still be redeemed until the 30th June 2010 at which point they will expire and can no longer be used.

Will cutting up my card cancel my account?

Cutting up your card will not cancel your credit card account; it will just stop you from being able to spend on it.

Why is it important that I cancel my card when I’ve already paid it off?

Your credit score may be improved as you will have less available credit. This could boost your credit score as your potential for being in debt is less of an issue.

What will happen if I cancel my card whilst there is still a balance on it?

Some credit card companies will increase the interest rate to the maximum rate they are allowed as a penalty for cancelling. It is advisable to pay of the remaining balance on your card before cancelling it.

Should I tell the bank I’m cancelling as soon as I decide I don’t want my account?

When you have chosen to cancel your Club Credit Card, many financial advisors recommend that it is advisable to make sure that your balance is £0 before you advise the card issuer of your plans to close the account. Some credit card companies will up the interest rates and make it harder for you to pay off your balance if they are aware that you are planning to leave.

How do I cancel my Credit Card?

If you choose to cancel your card, you should first ensure that your balance is £0.
It is then advisable to give the bank a call and tell them of your plans to leave. MBNA customer services 0800 062 062.
After you have done this, write a letter to the bank explaining that you are confirming the cancellation of your account and advising the date that you called and made the request. At the bottom of this page, you will find a closing letter template which can be used to advise the bank of your request. Make sure that you keep a copy or your letter as proof.
After around 30 days, you may wish to check your credit report to ensure that all of the information is correct.

For more information on cancelling your credit card or for independent financial advice, please contact Club Assure.