Frequently asked questions
If you need an answer from the Club there are several ways to find it.
Use our search to find an answer to your question.
If your question is technical we would recommend you visit our Help and Advice section where you will find a range of Data Sheets.
If you cannot find the answer to your question within this area, you can use our online enquiry form.
Sites
Yes, you can call the Contact Centre on 0845 130 7633 between 8.00am to 8.00pm, Monday to Friday (10.00am to 4.45pm on Wednesday) or telephone your chosen site when it is open.
You can pay your deposit using Visa, MasterCard card or Maestro.
SiteSeeker is our camp site search functionality which allows you to search for Club, Forest Holiday, Certificated and Listed Sites.
To use simply type in a campsite name, postcode or area. Then choose a search radius, unit and pitch type and click SEARCH.
You can Filter site types and facilities. For example if you want to find a small certificated site that is near a golf course and a beach use the 'Key to sites' and 'Choose facilities' filters
You can also create a shortlist of sites by clicking the 'Add to shortlist' button.
Happy Searching!
Your Place in the Country is printed annually and through the year there are likely to be changes to the details for some of our UK Club Sites. We are able to immediately update SiteSeeker on the Internet with these changes, but cannot do so with Your Place in the Country until it is next updated and printed so this is where differences may appear.
In order to book your site you will need to enter to Login to access the Members’ Area. To Login you will need your email address and password (provided you have previously registered).
To complete your booking you will need a method of payment for your deposit, we currently support VISA and MasterCard. If you don’t have a printer, you will also need a pen and paper to hand to write down your confirmation number which will be required by the site when you book in on arrival. You should also present the details of your unit. i.e. length and width.
You will need your Membership card, booking reference number and unit details.
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