Frequently asked questions
Welcome to The Camping and Caravanning Club Frequently Asked Questions (FAQ) Service.
If you need an answer from the Club there are several ways to find it.
Use our search options on the right to find an answer to your question.
If your question is technical please visit our Tech Talk Q&A section in the online magazine or for further reading visit our Help and Advice section where you will find a range of Data Sheets.
If you cannot find the answer to your question within this area, you can use our online enquiry form.
Most Popular FAQs
There are four of these we refer to, all in France. In all cases the camp sites are owned independently of the chain, but co-operate because they share common values and characteristics. This is the only reason we mention them – we hope it adds to the overall description in helping you choose.
The Castels chain’s theme is vieilles pierres (old stones), with many sites in the grounds of châteaux or old buildings. The Sites et Paysages chain offers sites in rural settings, while Camping Plus has sites of particularly good quality across Brittany. Yelloh! Village promotes sites throughout France that are usually quite lively and whose services may be more likely to be open in low season.
Usually if we publish a website address in the magazine we publish it in full e.g. campingandcaravanningclub.co.uk/competitions. This means that you do not have to search for the page and can go straight to the page you want. Therefore firstly check if there is a direct website address and type that into your internet address bar in full, if there is a full stop on the end of the website address leave it out.
Alternatively you can always use our Search button on the top right hand side of the website where you will see 'Enter keyword'.
Complete the online enquiry form on the Contact Us page. Choose My Membership as your subject and advise us you would like to cancel your membership.
Alternatively telephone the Membership Department on 0845 130 7632.
The main member (first named) should be 65 years of age and have completed 25 years continuous membership of the Club.
For an application form, please telephone the Membership Department.
Yes, on the ‘Details’ page of the booking process select how many of you on the booking in the ‘Age Concession Rate’ drop down list, ensuring that ‘Adults’ is changed to 0. Then click Update price to see the revised price.
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