Cookie Policy - The Camping and Caravanning Club
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Cookie Policy

The Camping and Caravanning Club's Cookie Policy

Our website, like many others, uses cookies to enhance your experience and help us find out about our visitors so we can improve their experience.

Here we tell you more about what cookies are why we use them, which cookies we use and how you can manage cookies using your browser settings.


What are cookies?

Cookies are small text files placed on your computer or mobile device. They’re used to store information about your visit and improve your browsing experience.


The cookies we use are not intended to identify you personally. Any personal information you provide to us is stored securely and in conjunction with our Privacy Policy.


Why we use cookies

Cookies are used by us so that our website can remember what you have done whilst browsing as an example, remembering your log-in details or allowing you to make a booking.


We also use cookies to monitor your use of the website. This monitoring is completely anonymous. We don't collect any personal data about you, rather we look at the number of pages you visit and use this information to improve your experience of using the site.

 

Cookies are also used to provide you with targeted marketing, such as information about our products or services that we think you might be interested in.

 

The cookies we use on our website fall into four categories:

Required Cookies

These cookies are essential for our website to work properly, the information they gather about you is not used for marketing purposes or remembering where you've been on the internet. They are used during the booking process, which needs to store information temporarily in a ‘session’ about your booking – including number of nights, selected campsite etc. Without these session cookies, our booking system wouldn’t work properly. Session cookies are only stored for the duration of your visit to a website and are deleted from your device when you close your browser. Cookies are also used to remember you when you log-in.


Performance Cookies

These cookies anonymously collect information about how you use our website so we can understand how our website is performing and make improvements that could improve your experience.


Functionality Cookies

These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, such as greeting you by name and remembering your preferences.


Marketing Cookies

These cookies are used to tailor marketing to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the performance of the advertising campaign. They remember that you have visited a website and this information may be shared with other organisations such as advertisers. Although these cookies can track your visits to other websites, they do not store any personally identifiable information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience advertisements less relevant to you and your interests.

 

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, you can do so by activating the setting on your browser. You can find out more about cookies and how to delete and control them on www.aboutcookies.org or by navigating to ‘help’ in your browser menu.